Caring for Moissanite Jewelry
Moissanite is durable and low-maintenance, but proper care keeps it sparkling for decades. As a retailer, providing care advice builds customer trust and reduces returns from damaged pieces. This guide covers everything your customers need to know.
Daily Wear Tips
Moissanite scores 9.25 on the Mohs scale — hard enough for everyday wear. However, remove jewelry before: swimming (chlorine and salt water can damage plating), showering (soap buildup dulls sparkle), exercising (sweat and impact), applying cosmetics (perfume, hairspray, lotion), and cleaning (harsh chemicals). Put jewelry on last (after getting ready) and take it off first.
Cleaning Moissanite
Regular cleaning maintains brilliance. Method 1: Warm water + mild dish soap, soak 10-15 minutes, gently brush with soft toothbrush, rinse, pat dry. Method 2: Jewelry cleaning solution (non-abrasive), follow instructions. Method 3: Ultrasonic cleaner (safe for moissanite, but avoid if jewelry has loose stones or pearls). Avoid: bleach, acetone, abrasive cleaners, and toothpaste (scratch plating).
Plating Care
Most moissanite jewelry features rhodium, gold, or rose gold plating over 925 silver. Plating wears gradually — typically 1-2 years with normal use. To extend plating life: avoid chemicals, store in anti-tarnish bags, don't wear while swimming, and clean gently. Re-plating services are available when needed.
Storage Best Practices
Store each piece separately in soft pouches or lined jewelry boxes to prevent scratching. Keep away from direct sunlight and humidity. Anti-tarnish strips absorb moisture and prevent oxidation. For silver pieces, occasional polishing with a silver cloth maintains shine. Avoid storing in bathrooms (high humidity accelerates tarnish).
Professional Maintenance
Recommend annual professional check-ups: prong tightening, stone security inspection, re-plating, and deep cleaning. For valuable pieces, this prevents stone loss and maintains appearance. Many retailers offer free cleaning and inspection as a customer service perk — it drives repeat visits and upsell opportunities.
Common Mistakes to Avoid
Using toothpaste (abrasive, scratches plating). Wearing in hot tubs/pools (chlorine damages metal). Storing with other jewelry (causes scratches). Ignoring loose prongs (leads to lost stones). Using ultrasonic on fragile settings. Educate customers on these mistakes to reduce damage and returns.
Care Cards Add Value
Include care cards with every moissanite purchase. Holycome can provide custom care cards with your branding. This small addition increases perceived value, reduces returns from improper care, and reinforces your brand as knowledgeable and customer-focused.
Shop moissanite jewelry — built to last with proper care.